DELIVERY POLICY

NATIONWIDE DELIVERIES

Prime Growth Nutrition uses our trusted courier partner, The Courier Guy to offer you nationwide deliveries.

DELIVERY TIMELINE

Orders to main city centres will take 1-3 working days.
Orders to outlined areas will take 1-5 working days.


The Courier Guy delivers parcels in business hours Monday- Friday from 08:00 – 16:30. Please ensure that there will be someone to receive your parcel at the address that you’ve provided at checkout.


Orders placed before 13:00 will be dispatched the same day and orders placed after 13:00 will be dispatched the following day. Orders placed after 13:00 on a Friday will be dispatched the following Monday. No orders will be dispatched on public holidays.

DELIVERY RATES

Order value over R600.00 = Free delivery
Order value under R600.00 = R99.00 flat rate fee.

DELIVERY SERVICES

Once your order has been placed and paid, you will receive a confirmation email. Thereafter you will receive a dispatch email with a tracking number.


When providing a delivery address at checkout, please ensure that the address is accessible to the couriers, for the courier company does not deliver to P.O. Boxes, Post Office or areas that are a security risk.


If you’ve provided an incorrect delivery address, Prime Growth Nutrition can’t be held responsible for your parcel once it’s been dispatched.

Please contact the Prime Growth Nutrition support team if you have any further questions, we are always willing to help and assist you. Remember to “BE THE BEST YOU”.